23 March, 2021

3.6 Million websites lost their data in a fire accident at OVH data center in France

In the OVHcloud Company, the entire building of SBG2 was burnt due to fire on Friday, March 10. 3.6 Million websites lost their data in a fire accident.

3.6 Million websites lost their data in a fire accident at OVH data center in France

The OVH data center was founded in 1999, a global hyper-scale cloud provider with 27 data centers on 4 continents. All of them are connected through their own 15 Tbps dark fiber network. It also has 1.3 million worldwide customers with simple yet powerful products and services that roam across three sectors: web, domain (web hosting, exchange), dedicated (server) and cloud (public and private cloud, VDI, VPS). They believe that technology should meet the needs of the business, so they remain strongly committed to respecting individuals, freedom, and providing access to new technology.

OVHcloud`s bad day in history

Cloud computing company -  OVHcloud, the entire building of SBG2 burnt due to fire on Friday, March 10 in Strasbourg. Then they dropped efforts to restart the SBG1 data center. After this accident, the French cloud operator decided that it would not restart the SBG1. Instead, it will move the servers in SBG1 to other OVH data centers at the Strasbourg site and elsewhere, and focus efforts on restarting the other two data centers SBG4 and SBG3 there. It has been several days since the accident, started in a UPS via SBG2, resulting in the entire site going offline. Customers fear that the data will be lost, but OVHcloud hopes that it can be reconstructed.

OVHcloud has provided some important electrical equipment to the police from its SBG2 data center which  burned down in the accident. Its founder Octave Klaba has promised better policies on backup in the future. In a video posted on Twitter, Klaba announced that UPS systems, batteries, and fuses have been delivered to the police from the SBG2 data center in Strasbourg. He made extensive efforts to restart the three surviving data centers on the site and informed that free backup would be included in all OVHcloud services in the future. Also promised that the root causes of the incident will be ascertained.

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OVHcloud pulls the SBG1 on the plug

Klaba stated that he was not planning to restart SBG1. Instead, he will resume SBG3 and SBG4. Most of the SBG1 servers have 160 racks labeled 61A / D and 62A / D. These will be moved to SBG4, which is the smaller of the two remaining data centers at the Strasbourg site. From the other 50 racks, the server labeled 61E / 62E will be cleaned at OVH Croix factory in Rubix and resumed at its data centers in Roubaix or Gravelines.

Klaba has reported that SBG3 has 40 percent virtual private servers (VPS). However, VPS is working to restart. He has urged the customers that the process will be slow as the network will be cleaned first and then rack per rack. Cleaning the server is a complex process, yet the team of experts is working on the software which will take time to restore, so the customers have been appealed to maintain it.

No amount will have to be paid for backup

On the day of the fire, Klaba revealed that UPS 7, which served SBG2M, was given maintenance by the supplier, the previous day.  Also, both UPS 7 and UPS 8 were shut down a few hours after firefighters arrived. The room where there was a fire contained batteries that were not connected, so firefighters quickly controlled the situation. No one was injured in this accident.

Customers are worried about whether their data can be restored, but there is nothing to worry about it because Klaba promises that free backups will be included in all services in the future.

 

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Effective date: December 02, 2018

Artistic Bird (us, we, or our) operates the https://www.artisticbird.com website (the "Service").

This privacy policy has been ordered to more readily serve individuals who are worried about how their Personally identifiable information (PII) is being utilized on the web. As used in US protection law and data security, PII can be utilized alone or with other data to distinguish, contact, or find a solitary individual or recognize a person in a setting. Kindly read our security strategy cautiously to get a reasonable comprehension of how we gather, use, ensure, or handle your Personally Identifiable Information as per our site.

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We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

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We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

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Artistic Bird uses the collected data for various purposes:

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If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Artistic Bird will take all steps reasonably necessary to ensure that your data is treated securely and following this Privacy Policy. No transfer of your Personal Data will take place to an organization or country unless adequate controls exist, including the security of your data and other personal information.

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Legal Requirements

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We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

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We may use third-party Service Providers to monitor and analyze the use of our Service.

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Our Service may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for third-party sites or services' content, privacy policies, or practices.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

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In any case, the Company will gladly help clarify the specific legal basis that applies to the processing, mainly whether the provision of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect your personal data confidentiality and guarantee. You can exercise Your rights.

You have the right under this Privacy Policy, and by law, if You are within the EU, to:

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COPPA (Children Online Privacy Protection Act)

Our Service does not address anyone under 18 ("Children").

We don't intentionally gather recognizable data from kids or anybody younger than 18. Please contact us if you are a parent or guardian and know that your Children have provided us with Personal Data. If we become mindful that we have collected Personal Data from children without confirmation verification of parental consent, we take steps to remove that information from our servers.

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and a prominent notice on our Service before the change becomes effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. This Privacy Policy changes are effective when posted on this page.

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